Autosail malfunction
Post by iconPost by BooBill | 2021-02-01 | 14:41:41

I got up to a bit of a shock this morning when I got up for the 06Z update (0440 my time). Even though I had autosail set, I had a bad sail warning. Running a straight bearing that had me getting progressively tighter to the wind overnight my boat had failed to switch from CO to LJ. I tried to turn autosail on or extend it, which it wouldn't allow, because it had 17 hours remaining. But I could select the correct sail, turning autosail off.

I realize this isn't a router issue, but just wanted to see if that affected anyone else before I go nuclear with support.

commenticon 2 Comments
Post by iconPost by YourMomSA | 2021-02-01 | 15:37:27
Were you on a desktop machine with Dashboard? If so, did Dashboard confirm the problem?

I've had plenty of inaccurate "wrong sails" messages in the user interface, while Dashboard confirmed the sail was still correct... Implying that the Autosails were functioning correctly, but the UI was off. I believe the "Wrong Sail" message is driven from the UI data, while Autosails use the server... So when the UI is off, that can happen. It's hard, though, to suppress the panic and trust that it's correct on the server, unless you're able to check the dashboard.
Post by iconPost by BooBill | 2021-02-01 | 16:27:01
Yes. Confirmed by Dashboard. Unfortunately, while I was attempting to get a screengrab it froze up and when I reloaded the evidence was gone. I did check the fleet tab and it appeared to affect a few other people, which is why I'd like to see if I can form some support here to go after VR together.

I clearly lost some ground to boats sailing close and parallel to me, yourself being one YMSA.
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